Welcome to Client Care Support

• How do I take the Morning & Night Supplement?
• How does the Morning & Night Supplement support hormonal balance?
• Does the Morning & Night Supplement support hair growth/loss?
• Can the Morning & Night Supplement help protect my skin from pollution?
• Can I take the Morning & Night Supplement alongside HRT?
• Are glass bottles included with a one time purchase of Morning & Night?
• Unboxing your Morning & Night Supplement Starter Kit

See all articles in Morning & Night Supplement →

• When is the best time to use the Skin Nutrients Facial oil?
• How does the Skin Nutrients Facial Oil fit in my routine?
• How many drops of the Skin Nutrients Facial Oil do I need?
• Why is there not a separate day and night product?
• Can I use this around my eye area?
• Is Skin Nutrients Facial Oil vegan?
• What anti-aging effects does it have?

See all articles in Skin Nutrients Facial Oil →

• What ingredients make up the scent of the product?
• Can you tell me what ingredient or ingredients are the preservative?
• Does the Skin Nutrients 4-in-1 Cleanse contain nuts?
• Can I use Skin Nutrients 4-in-1 Cleanse in the shower?
• Can men also use this product?
• Is it safe to use over the eyes and can it remove eye make-up?
• Do I need to use another cleanser after using this or is this a makeup remover and cleanser?

See all articles in Skin Nutrients 4 in 1 Cleanse →

• What is Skin Nutrients Body Oil made up of?
• How do I use the Skin Nutrients Body Oil?
• How much Skin Nutrients Body Oil should I use?
• Can I pair my Skin Nutrients Body Oil with any tools?
• Can I use Skin Nutrients Body Oil in place of my moisturizer?
• How often should I be using Skin Nutrients Body Oil?
• Can men also use this product?

See all articles in Skin Nutrients Body Oil →

• What is the benefit of body brushing?
• Should I body brush daily?
• What is the Copper Body Brush made of?
• What is the benefit of the copper in the body brush?
• How do I clean my Copper Body Brush?
• How often should I replace my Copper Body Brush?
• What are the benefits of facial massage?

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• How do I reset my password?
• Can I change/cancel an upcoming subscription order?
• How do I change my billing details?
• How do I change my email address?
• How do I update my payment method?
• Can I pause my subscription?
• How do I change my shipping address?

See all articles in Account & Subscriptions →

• How long does delivery take?
• How can I check the status of my delivery/order?
• Who do Lumity ship with?
• Where is my order shipped from?
• Can I change/cancel an upcoming order?
• What countries do you ship to?
• Is there any duty payable once my order reaches me?

See all articles in Orders, Shipping & Returns →

• What is #LumityCollective Rewards?
• How do I earn #LumityCollective Rewards points?
• How do I access my #LumityCollective Rewards?
• How do I keep track of the #LumityCollective Rewards points I have earned?
• How do I redeem a #LumityCollective Rewards item?
• Can I redeem more than one #LumityCollective Rewards item at a time?
• Can I add my reward product to come with my next order?

See all articles in #LumityCollective Rewards →

• Client Care Opening Hours